Q1: Can I have a sample order?

A: Yes, you are welcome place a sample order to test and check quality your side before you place the bulk order. Mixed samples are also acceptable. Please let us know your courier account number to deliver it freight collected.

Q2: What is the lead time of an order?

A: For our standard product, sample order only needs 1-3 days, mass production usual needs 10-15 days but it’s according to the order quantity.

Q3: Do you have any MOQ limit?

A: Yes, we have different MOQ limit according to the type of product you want, but usually MOQ is small.

Q4: Can you accept mixed batch of different products?

A: Yes, we support different products mixed.

Q5: How do you ship the goods?

A: We can ship the goods by sea, air, train or courier.

Q6: Can you pack the goods on pallet or in crate?

A: Yes, we can provide such kind of package to facilitate loading and unloading the goods by forklift.

Q7: Can you print our logo on the outer package?

A: Yes, we can, but it’s only for big order, for small order, we just print it on the paper and paste it on the package.

Q8: Can we visit your company and factory?

A: Yes, you are welcome, if you need the airport pick up and hotel reservation, please let us know once you decide the itinerary.

Q9: What is your payment terms?

A: As usual, you are suggested to send the payment by t.t, 100% t.t in advance for order value less than $5000, for bigger order, it’s 30% deposit and 70% t.t against B/L copy.