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FAQ:
1.Q:Can I order a sample first before mass production? How can I place a sample order?
A: Yes, surely! In order to make a perfect caps and decrease the future troubles, we suggest you make the sample fiestly before mass production. You could send us your caps design artworking involving the HD logo, and showing more requiements. We'll make it to be subject of your approval.
2.How do I customize my hat?
ACE makes it easy to create your own, unique one of a kind hat. We offer a wide selection of hat styles, graphics, colors and fonts to make the perfect hat for you, your team or your organization.
3.What is the timeline for customization and embroidery?
For product that is being customized or personalized with embroidery, the following timeline represent how long it takes AcE to design and produce your order. These times are in addition to the time it takes to ship your order to you.
4.What types of payment do you like?
You could arrange your payment by T/T, Western Union, Paypal, L/C
5.How much does delivery cost and how long does it take for my goods to arrive?
Shipping costs and delivery timescales can be found in Shipping Information. They vary depending on what kind of delivery you choose and what country the order is being shipped to.
6.Q:How about the after-sales servise?
A:We wil issue a customers satisfaction questionnaire to each customers, the survey opinions and suggestions are reflected in the summary table, therefore, for any request, we will timely give the solution and improvement.
7.Q:What's your capacity in one month?
A:20000-30000pcs/month