Q: Are you factory?
A: Yes.
Q: Do you provide samples ? is it free or extra ?
A: Yes,you can get availabel sample in our stock.Free for samples,but freight cost.But if you need sample as your custom design, sample cost will be charged.
Q:How can we get a quote?
A: Please offer us the specification of the product,such as design picture,size,color and order quantity etc.,we will check competitive price for you.
Q:When can I get the quotation?
A: We ususlly quote within 1 hours after we get your inquiry.If you are very urgent to get the price,please tell us in your email so that we will regard your inquiry priority display.
Q:Could you make sample before place order
A: Yes, we will make sample for your confirmation first.
Q:What kind of files do you accept for mold?
A: PDF , AI or JPG.
Q:How long can I expect to get the custom design sample?
A: After you pay the sample charge and send us confirmed files,the samples will be ready for delivery in 3-5 day.The samples will be sent to you via express and arrive in 3-5 days.You can use your own express account or prepay us if you don't have an account.
Q:What's the lead time for mass production?
A:12 days as usual
Q:What's your terms of delivery?
A:We accept EXW,FOB,CIF etc. display.You can choose the one which display is the most convenient or cost effective for you.