FAQ

1: How you guarantee tumbling media quality?

We make quality tracking from raw material until quality check before shipment. We keep record of quality test including wearing and cutting.

For bulk and OEM order, we follow your testing methods and keep track of wearing and cutting. If the quality does not meet the standard, we will not make the shipment.

2: What is your Payment method?

Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal;

Accept L/C at sight (bulk order).

3: What is your Minimum order amount?

For machine minimum order is 1 PCS. For tumbling media minimum order is 1000kg or 2000 lbs as one pallet.

You can ship less amount of media if ship with the machine.

Sample order is allowed to ship less amount of tumbling media

4: What is your way of packaging?

Fermentation wooden pallets for media, 1000kg per pallet, 25kg/plastic bag

Customize packaging and logo printing is available for discuss

Wooden box for equipment and compound

5: How long is your production time?

15 working days for sample order;

20-25 working days for bulk order.

Emergency order can be fulfilled in a week