Q: Are you a factory or a trading company?
A: We are a manufacturer, specializing in warehouse racks and various display stands for over 15 years.

Q: Where is your factory located?
A: Our factory is based in Nanjing, China.

Q: What is the delivery time?
A: Generally, delivery takes around 20 days, depending on order volume and specific design requirements.

Q: What trade terms do you offer?
A: We usually work with EXW or FOB terms, though other arrangements can be discussed.

Q: Can you produce racks based on customer designs?
A: Yes, we have extensive experience in producing custom shelving solutions.

Q: Do you manufacture racks using different materials?
A: Our racks are primarily metal-based, but we also use wood, titanium alloy, acrylic, glass, and other materials for accessory shelves and display units.

Q: What is the difference between a main rack and an add-on rack?
A: A main rack has two uprights and serves as the starting unit. An add-on rack has one upright and extends the system. For instance, a 10-bay structure would include 1 main rack and 9 add-on racks.

Q: How are the racks packaged?
A: Shelves are typically flat-packed with bubble wrap or film inside standard export cartons. Wooden cases or other packaging options are available upon request.