FAQ

Q: How about your warranty?

A: Generally, our warranty is one year. Within the warranty period, we can offer technique support and part parts change, if it's necessary, our engineers may go to your place for better service.

Q: What is the order process?

A: Get Inquiry - Send the Quotation - Confirm the requirements - Order confirming - Payment - production - testing and debugging- packing - Confirm with customer about the necessary documents- Arrangement the Delivery - Send the product out - Customer Receiving - After Service.

Q: Can we visit your factory before order?

A: Yes, we warmly welcome and sincerely invite you and your team to visit our factory, we will help to arrange hotel and pick up you from airport.

Q: Do you accept customization service?

A: Yes, of course, we can not only offer standard machines, but also customized machines according to your request. Don't hesitate to tell us your requirement, we will do our best to meet your needs.