Before Sale Service
 
1. We provide a professional offer. Provide detailed product test reports and related specifications.
2. We provide professional-led lighting technology support to meet the requirements of customers about photoelectric color.
3. Within 12 hours of the corresponding customer inquiry, our commissioner will promptly get in touch with the customers.
 
After-Sale Service
 
1. Norming Lighting products come with 3-year limited warranty from the date of the purchase by the clients.
2. If a material or workmanship defect arises and a valid claim is received within the warranty period, we will replace the items only.
3. We could not be held liable for damages to personal property due to misuse or improper care and maintenance of items.
4. There is no fault rate for the items we delivered, if there is a lamp that does not work when you get it, just contact us. If we should be responsible for it after we test, we will replace it for you.
5. We are equipped with a good after service department and never escape our responsibility.