Huawei ESpace U2980 Contact Centers U281SMU02 System Management Unit
Huawei eSpace U2980 contact centers U281SMU02 System Management Unit
U281SMU02 Overview
Huawei eSpace U2980 contact centers U281SMU02 System Management Unit.
U281SMU02 Specification
U2980 Specifications |
|
| Maximum Number of Concurrent Online Agents and IVRs | 480 agents + 480 IVRs |
| Digit Collection Modes | RFC2833 or DTMF |
| Audio Codec Protocols |
G.711 (A-law and μ-law) G.729A/B/AB G.723.1 G.722/G.722.1/G.722.2 AMR AMR-WB |
| Audio File Formats | WAV, VOX, 3GP, or AVI |
| Trunk Signaling Protocols |
E1: ISUP, TUP, PRI, or QSIG (basic call) T1: PRI (ANSI standard) Broadband protocol: SIP |
| Security |
SRTP/SRTCP (negotiation standard: RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32; SIP OVER TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA |
| Busy Hour Completed Calls (BHCC) | 12,000,000 |
| Main Control Board Switchover Time | 3s |
| Maximum Number of Cascaded Subracks |
Deployed alone: 3 Deployed with USM: 24 |
| Mean Time Between Failures (MTBF) | 10 years |
| Processing Capabilities of a Single U2980 | Number of E1 trunks: 960 Number of IVRs: 480 Number of agents: 480 |
| Performance Indicators | Call connection rate ≥ 99.999% Mean Time Between Failures (MTBF): 10 years Mean Time To Repair (MTTR): 30 minutes |
| Phone Compatibility | Huawei 7900 series IP phones Huawei iAgent IP SoftPhone Huawei IADs |
| Power Supply and Consumption | Rated voltage: –48V DC/100V AC to 240V AC Maximum power consumption (single subrack, full configuration): About 800W |
| Dimensions (H x W x D) | 175 mm x 442 mm x 550 mm (4U) |
| Weight | About 45 kg (single subrack, full configuration) |
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