1. In-Warranty Period: we will give the replacement for all quality problems in time under normal conditions of use.

2. If the new items can not work with your devices, we will send new replacement or refund in time.

Q: Where is your factory?

A: Our factory is located in Shenzhen, China.

Q:Are you a trading company or your company has your own factory?

A:We have our own factory and can also do product research.

Q: How does your factory do regarding quality control?
A: Quality is priority. QC department with professional quality assurance specialist attach great importance to quality controlling from the very beginning to the very end.

Q: How long is your delivery time?
A: Generally 1-3 working days for trial order, 3-5working days for regular order, 7-14 working days for bulk order, according to the exactly quantity.

Q: What is your terms of payment ?
A: 100% in advance, T/T, Paypal, Western Union, Money gram.

Pray-med is a national high-tech medical enterprise. We are specialized in R&D and manufacturing medical accessories and small medical devices. Our products have got ISO13485 quality system and CE certificate approved. Pray-med insisted on relying on talents, striving effort, Keep improving, optimizing quality, promoting services and providing comprehensive ODM and OEM medical solutions for our customers both domestic and abroad.

Factory Information

every medical temperature probe will be inspected to confirm it has good performance.