1. How are the products packed?

All products are securely packed using standard neutral packaging, including white inner boxes and strong outer cartons.
If customized branding is required, we can arrange logo packaging upon receipt of official authorization and confirmation.

2. What payment methods do you accept?

We accept T/T (Bank Transfer) as the standard payment method.

• 30% deposit before production

• 70% balance payment before shipment

Product and packing photos will be shared for approval before final payment.

3. What Incoterms do you support?

We can offer flexible delivery terms based on your needs, including:
EXW, FOB, CFR, CIF,

4. How long does production and delivery take?

The standard lead time is 15–30 days after receiving the deposit.
Actual delivery time may vary depending on the product specifications, order quantity, and production schedule.

5. Do you accept OEM or custom production?

Yes. We support OEM and custom manufacturing based on samples or technical drawings.
Our engineering team is capable of developing molds and tooling to meet specific requirements.

6. Can I order samples before placing a bulk order?

Yes. Samples are available if stock permits.
Sample costs and courier fees are to be covered by the customer.

7. Are products inspected before shipment?

Yes. Every product undergoes strict quality inspection and functional testing before shipment to ensure it meets our quality standards.

8. How do you ensure long-term cooperation with customers?

We believe long-term partnerships are built on:

• Stable quality and reliable performance

• Competitive and transparent pricing

• Honest communication and professional service

We treat every customer as a long-term partner and aim to grow together.