Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality.

Q2. What about the lead time?
A:Sample needs around 5 working days, mass production time needs 2-3 weeks, exact time depend on the quantity.

Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for samples. It usually takes 3-5 days to arrive. Airline and sea shipping for bulk products.

Q4. Is it ok to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly .

Q5: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.

Q6: How to deal with the faulty?
A: 1), Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
2), during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.