Rockchip RK3588 8K Android 12 Edge Computing Dual Ethernet RS485 RS232 Intelligent Terminals

FAQ for HD Media Player Box

1) Q: Is SUNCHIP a factory or simply a trading company?

A: We are a TRUE OEM/ODM factory. Please read our COMPANY PROFILE, for more information on this issue.

2) Q: What payment methods are available to me?

A: We accept most of the payment methods: accept VISA, Pay Later,T/T,Western Union,Paypal and Cash.

3) Q: How long is the warranty time?

A: 1 Year.

4) Q: What are the shipment terms and delivery times of your company?

A: Delivery / production time is directly affected by the size of the order. Also depending in which season you are shipping.

5) Q: Do you give any discounts ?

A: Prices are directly affected by the quantity. We have many ways to help our partners when starting the sample processes. Make sure to ask our sales on how we can make you save some charges.

6) Q: I would like to add my company logo on your products, is this possible?

A: SURE.We customize on a regular basis products for many large retaillers and brands. If your order is at the below 10 units, we can consider this as a SAMPLE order, some fees might apply for the logo prints.