FAQ

1. Can customers buy more than one item at a time?

Yes. Customers can purchase multiple items in a single transaction, and you can also set multi-buy discounts or bundle offers to encourage higher order value.

2. How do I manage inventory?

Inventory can be checked remotely through the backend system on your phone or computer. You’ll always know which toy cars are selling fast and when restocking is needed.

3. Can I customize the machine’s appearance?

Absolutely. The vending machine supports custom stickers, branding graphics, and optional light box designs, making it easy to match your brand or attract attention in malls and retail spaces.

4. What payment methods are supported?

The machine can support card payment, cash, coin, and e-payment options, depending on your market and payment provider.

5. Is the machine safe for fragile toy packaging?

Yes. The elevator is designed to dispense products smoothly, reducing the risk of damage to boxed or packaged toy cars.

6. How long does production and delivery take?

Production usually takes 45–60 days, and shipping time is around 30–60 days, depending on your location and shipping method.

7. What kind of after-sales support do you provide?

We offer 18 months warranty, technical support, user manuals, and online assistance to help you operate the machine smoothly.