Q1: Are you a factory or a trading company?
A: We are an OEM/ODM factory.

Q2: What payment methods does your company accept?
A: We accept most of the payment methods, but mainly accept T/T, L/C, and Western Union.

Q3: How long is the warranty time for your products?
A: Our officially promised warranty time is one whole year after delivery.

Q4: What will you do if the product is nature damage within warranty time and how about out that time?
A: Well, we will give some quite simple questions to help us confirm the damaged part. Once it is confirmed, the free replacement will be sent. Also, we will just request a very low price for a replacement part, if the product is out of warranty time.

Q5: Do you give any discount?
A: I'll surely try my best to help you get those by the best price and good service at the same time.

Q6: Can I customize the product I ordered?
A: Absolutely yes, customization offer from customers are most welcome in our company.