Multilingual Wireless EQMS Electronic Queue Management System
Durable Arabic Multilingual Wireless LCD Counter Display EQMS Electronic Queue Management Systems Solution For Bank
Overview Of Queue Management System
A queue management system is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory.
Our queue management and customer journey solutions will:
Speed customer throughput and increase sales and profitability
Improve productivity and operational efficiencies
Minimise customer waiting times and reduce frustrations
Increase satisfaction levels and improve customer retention rates
Make waiting time informative and entertaining
FEATURES
Modular design
The system follows the growth and changes in your organization. Extending the system with one or more desks, replacing the LED based central display with LCD screen or integrating a new software module among the others, is not a problem anymore. Replacing the service names on the ticket dispenser or changing the information on the tickets, can be a daily routine.
Easy To Use
The simple design and the clear listing of services on the touchscreen makes it an easy-to-use queuing system. In this way, even those who are unfamiliar with the usage of IT products, will use it confidently, without stress or embarassing feeling.
Low Operation Cost
The ticket dispenser is using an economic paper roll. The software related to the queuing system, despite of the frequent practice of other companies, has a licence that allows unlimited number of users in a single location.
Technical Specification For Queuing Touch Ticket Machine
| TECHNICAL SPECIFICATION | |
| Screen | IR touchscreen with 1280x800 resolution |
| Printer | Epson thermal printer |
| Printer power supply | 24 VDC |
| Tickets | 80 mm wide paper roll |
| Housing | Painted Cold Steel |
| Characteristics | Built-in PC with Windows operating system |
| Recommended max. nr. of counters | 40 |
| Recommended max. nr. of tickets printed daily | 3000 |
| SIZES | |
| (W x D x H): | 230 x 283 x 1408 mm |
Queue Management Software
| Item | Function |
| Control software | Signal communication center |
| Management software | Customaries set up the queue system |
| Ticket dispenser panel | Take a queue number ticket |
| Reports of the queue system | Give out enough useful reports |
RECOMMENDATION
- Pharmacies
- General and private medical centres, Dentists
- Beauty-shops, solarium-shops, hair dressers
- Real-estate agencies
- City councils, District councils, Housing associations,
- Tax-Revenue-Custom offices Universities, Colleges, Language Schools
- Local Offices Small Bank and
- Building Society branches
- Self-service and fast food restaurants, small and medium sized shops Galleries, Museums,
- Exhibition Centres, Conference and Event organizers
- Indoor playhouses, Amusement Parks, Sport Arenas
- BUILT-IN ACCESSORIES
- WiFi router for Digital Signage communication and wireless monitoring/reporting access
EXTERNAL ACCESSORIES
LED counter displays
LED central displays
LCD counter displays
LCD/LED central displays with digital media player PC
Multifunctional customer calling terminal
Touchscreen customer feedback terminal
Pushbutton customer feedback terminal
Signal distributor
Get in Touch
Have questions about our products or want to discuss a custom order? Our team is ready to help you.