OEM Bank/Hospital/Clinic/Government Floor Stand Touch Screen Token Ticket Management Display Queue Management System

Introduction | Queue Management System

Our Shangxu Queue Management System is a customer flow management system that allows you to organize your customers in an efficient and effective way on the basis of smart and intelligent business and environmental based indicators and parameters.

Benefit Of Queue Management System

maximize your...

• Productivity
• Sales
• Customer Satisfaction

minimize your...

• Cost of Service
• Waiting Time
• Customer Turnover

by keeping order in the waiting areas, providing waiting customers with clear info, and enabling better service.

System Components

The following are the major components of QMS Solution:

1  QMS Ticket Dispenser

2  QMS Counter Calling Terminal 

3  QMS Counter LED Display

4  QMS Main Display Units

5  QMS Reporting System

QMS Ticket Dispenser

Ticket dispenser unit or the queue ticket machine is the one of the main component of our QMS Solution. The ticket dispenser unit is the component responsible for printing tickets. The ticket printed from the kiosk is customizable and it displays the following information:

1. Company Logo
2. Company Name
3. Current Date / Time
4. Ticket Number
5. Service Name Selected
6. Number of customers waiting in the queue for this service
8. Customized message (e.g. promotional message) at the bottom of the ticket

9. Multiple Language support 

Technical Datahseet for 17 inch Floor Stand Ticket Dispenser 

Shangxu QMS offers different kinds of options for ticket dispenser units which can suit the needs and requirements of different premises on the basis of environmental factors:

Table Top Ticket Kiosk Machine

Floor Stand Ticket Kiosk Machine

Wall Mount Ticket Kiosk Machine

QMS Counter Virtual Calling Terminal 

It will install inside the counter staff computer for calling ticket number. This requires no extra hardware; the computers already being used by the agents can serve the purpose.Can realize the function below:

Call Next ticket
Recall the ticket
Transfer Ticket to other counter
Transfer Ticket to other service
Call back the ticket number 

Special call 

QMS Main LED Display 

QMS Main LED display units enable a clear display of the different counters active in the organization and the tickets being served by each counter.  These units can be ceiling or wall mounted.

QMS Counter LED Display 

8 digits Dot matrix LED counter display for put above or near counter 

4 digits for ticket number,2 digits for counter number,with arrow for direction 

QMS Reporting System 

The reports can check by :
1. Service  
2. Counter  
3. Year,month,week,day