Guangzhou ShangXu Technology Co.,Ltd
                                                                                                           
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Scratch Proof 17 Inch Service Center Queue Ticketing System

Price Negotiable
Price: Negotiable
MOQ: 1 set
Delivery Time: 7 work days
Brand: ShangXu
Product Description

17 inch Bank Service Center Touch Screen QMS Queue Ticketing Management System

 

Queue Management System Solution 

 

Companies, instftutions and retail stores customer-oriented, often face the problem of long queues and unpredictable waiting time that cause tension and stress among employees and customers and that result in an efficiency decreased.

 

The solution is a Queue Management System, enabling more efficient and professional treatment to the costumer. Instead of standing in long waiting lines, customers can sit a little bit and receive some useful information about the company's services through digital signage and corporate television systems.

 

Any company or instftution, customer oriented, such as banks, government agencies, hospitals and clinics, pharmacies, post offices, telecommunication companies, hypermarkets, shopping services to citizens, etc... will improve their services and increase the image of the institution.

 

The Queue management software optimizes the waiting time for customers.

and above all organize and manage the customers call in an efficient, fast and simple for any developer or business entity.

 

Touch screen KIOSK

 

17 inch IR Touch Screen,

Wireless Connection

Cold Steel Cabinet 

Power Supply: 110-240V    50m/60Hz

Inbuilt Industrial PC with Intel 2.41Ghz,2G Ram,500G HDD,6USB port,with WIndows OS

■ 80mmThermal Ticket printer with auto cutter

■ Inbuilt amplifer and 2 speaker 

Cabinet All in one cold steel cabinet
LCD Display 17” LCD Display with resolution of 1280*1024
Touch Screen 17” IR Touch Screen
Thermal Printer

80mm Thermal Printer with auto cutter

Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket, Service Name & Type, Counter Number ,your company logo and other advertising text ...).

PC Configuration

CPU: Intel 2.41Ghz

4G DDR3,64G SSD,6 USB port

Windows OS installed

Speaker Inbuilt amplifier and 2 speakers
Power Supply 110V-240V

 

Ticket Calling Unit 

 

Wireless & Wired connectivity

21 buttons with following function: Call,Recall,Transfer,Callback and etc 

■ Windows based application for ticket calling

Shows the calling queue number and waiting number of customer 

User can select Call,Recall, Random Call, transfer,Login and Log out 

Counter Display

 

        Wireless or Wired connection 

        2 digits for counter number,4 digits for ticket number,with arrow for direction 

        ■ 3.75 Dot matrix LED Counter Display with 8 digits

 

Waiting Area Display

 

Put the TV Display In your waiting area 

multimedia advertising display with complete queue number information,also with your company logo and running text 

progress of Tickets along with advertising videos for branding 

Customer Evaluation Terminal 

 

Customer can rate the service level of the counter staff via this evaluation pad 

Report Management System

 

Our report system allows essential statistics to perform analysis and efficiency.

User performance Report

Counter Performance Report

Graphical Dashboard

QueueReporting Real time report and statistics software
Location seat
OS Windows
Real time tracking

 

  • real-time monitoring of each counters
  • Number of functional counters by agency
  • Number of people waiting by agency
  • Agencies with long waiting times

 

Statistics by client

 

  • The min time and max of the waiting time of a client
  • Average customer processing time
  • Number of clients served
Window statistics (agent)

 

  • Connection time
  • Processing times
  • Waiting, latency and non-working times
Statistics by service

 

  • The customer's waiting time in the service
  • Average waiting time per service
  • The maximum waiting time per service
Agency statistics

Comparison of

  • Number of clients served
  • Number of counters and agents
  • Average waiting time
  • Average processing time
  • Average working time
Exportation Excel

 

Get in Touch

Have questions about our products or want to discuss a custom order? Our team is ready to help you.

Company Guangzhou ShangXu Technology Co.,Ltd
Location 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
Contact Person Cherish

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