SERVICE WARRANTY

Huada has Long tradition customer service, we always try our best.

An effective service management organization ensures professional and flexible management of any affairs.

Huada has a long tradition of customer service and we always do our best to provide assistance.

An effective service management organization can ensure professional and flexible handling of product application business.

Presale consulting - sales staff and sales engineers provide relevant technical advice specific to demands proposed by customers. Technical experts in application can provide technical support where necessary.

Type selection - centrifuge type selection is crucial and decides separation process feasibility, safety, product quality, yield, operation cost, etc. also, it a crucial impact on Infrastructure projects, equipment investment and environmental protection, etc.

For particular separation process requirements, we must totally understand physical and chemical properties of the material. Under the premise of meeting anti-corrosion and anti-explosion requirements (i.e. safety requirements). we can realize filtration and separation requirements and at the same time fully consider the automation, running cost and other factors . Our experts in application technology can put forward the corresponding proposal for specific operating conditions and effectively communicate with your process/ equipment, personnel to ensure reasonable, advanced and economical type selection

Laboratory test - Making laboratory analysis on separation characteristics of the material to provide the basis for type.

Small batch test - After preliminary type selection, simulation separation test can be carried out for small batch of verification machines to obtain relevant separation data and to provide the basis for separation process section design. This can be made in test workshop of Huada or can be made at place designated by the customer with vehicle-mounted test unit provided.

Equipment layout and Installation guide - providing centrifuge and system layout guided, installation and operation guide, in order to meet safety, use and maintenance requirement.

Debugging – During commissioning, providing site guidance of the service engineers and determining the corresponding operation parameters, to meet the separation requirements.

Process optimization - optimizing separation engineering parameters and procedure in the process of debugging, to improve separation efficiency and yield and output and to reduce energy consumption.

Software upgrading - For our sold centrifuges, we can make individual program improvement and provide program upgrading on the request of customers during their subsequent operation.

Operation and maintenance training - Providing detailed centrifuge debugging and use guide, making safety, operation and maintenance training for operation and maintenance personnel during installation and debugging; also, customers can send relevant personnel to Huada for short-term training.

Repair - Providing door-to-door on-site repair and return to factory for repair.

Safety confirmation - During the term of the service life of the centrifuge, providing centrifuge safety testing and validation in the annual overhaul.

We just obtain the data and information connected with the separation process within the scope of your permit, and we ensure your data safety.