other products:

FAQ

1. Q: Do you ship internationally to our country?
A: Yes, we support worldwide shipping. You can choose from multiple logistics options including international express (DHL, UPS, FedEx, EMS, Aramex, TNT), air freight, or sea freight to most destinations.

2. Q: Can I request a sample for testing?
A: Yes, we offer samples for quality verification. A sample fee will apply, which may be credited toward future bulk orders.

3. Q: What is the typical delivery timeline?
A: For in-stock items, orders are generally processed and shipped within 1–5 working days after payment confirmation, and we can often dispatch on the same day. Standard shipping time is approximately 5–7 working days after dispatch via express services.

4. Q: Do you provide promotional support for partners?
A: Yes, we offer marketing support such as promotional catalogs, branded gifts, display stands, and market protection policies to help our partners grow their business.

5. Q: Can we become your agent or distributor?
A: Yes, we welcome partnership discussions and are open to establishing agent or distributor relationships. We provide competitive support tailored to your market.

6. Q: How do you ensure product quality?
A: We ensure quality through a systematic approach:

• Designing and developing systems and boards for stability and durability

• Using high-grade materials to maintain reliable performance

• Conducting multiple stages of quality control testing before shipment
  This ensures our products meet specifications and deliver long-term reliability.

7. Q: What payment methods do you accept?
A: We offer flexible payment options including T/T (Bank Transfer), Western Union, PayPal, Apple Pay, and RMB domestic transfers.

Packaging & Shipping

Packaging & Shipping:

1. Packaging: Thickening international standard export package or customized.

2. Shipping: By Air, by Sea or by Express (DHL etc) Shipment cost will depend on the destination, shipment way and the weight of the goods.

3. Delivery Time: in stock 2-7 Days.

Trade terms:

1. Please tell us quote EXW,FOB,or CIF price? Which port is very impotant.

2. Payment: T/T, Western Union, Credit Card, MoneyGram; 30% deposits; 70% balance before shipment.

We are true original ATM Machine, ATM Parts producing factory, all product with EX-factory price.Most products are in stock,if there is a customized demand for rapid production and delivery.We have over 300 cross-border transport routes supporting our delivery,Guarantee quality and service,you can be assured to buy.Large amount of concessions, you can chat about customer service discounts!We have professional colleague more than 300 peoples, make sure the product quality and service.

About us:

Guangdong Shenjiang Group is a high-tech enterprise with over 23 years of expertise in the R&D, production, and sales of ATM parts, POS systems, and fintech equipment. We supply components and solutions for leading brands including NCR, Wincor Nixdorf, Diebold Nixdorf, DeLaRue/NMD, GRG, Hyosung, Hitachi, Fujitsu, OKI, and Kingteller. Our product range also extends to POS machines, banknote counters, currency exchange machines, kiosk components, 3D printers, and security devices such as finger vein terminals.

Founded in Guangzhou in 2002, we are guided by the principle of “Minimizing your downtime to Maximize your profits.” Our modern production and R&D facility in Shunde, Guangdong spans over 60,000 square meters, equipped with advanced production lines and an annual output capacity of hundreds of thousands of units.