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FAQ

Q1:Can you produce according to sample or technical drawing?

A1:We have very professional engineers who can well study samples and drawings. So we surely can produce according to samples and

technical drawings.

Q2: What is your terms of payment?

A2:T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.

Ali Trade Assurance is also welcomed.

Q3:What is your terms of delivery?

A3:EXW, FOB, CFR, CIF, DDU.

Q4:How about your delivery time?

A4:Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items

and the quantity of your order.

Q5:How you ensure the quality?

A5:We have whole set of test machine and professional test team. Every product is well tested before shipment.

Q6:How about the warranty?

A6:Normally, warranty is 18 months after you receiving the goods. For some special products the warranty is longer.

Q7: What is your sample policy?

A7: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q8: How do you make our business long-term and good relationship?

A8: We keep good quality and competitive price to ensure our customers benefit;We respect every customer as our friend and we

sincerely do business and make friends with them, no matter where they come from.