After-sale Service
1. Providing 7 * 24 hours online after-sales service every week
2. Providing related certificates, customs clearance documents, operation and maintenance instructions, installation videos, etc.
3. Arranging engineers to go to the client's job site. The engineers will help clients with the machine installation, machine test-running, and operators' training, etc.
4. Spare parts supply;
5. Job site visiting every year.

Q1: Are you trading company or manufacturer?

A: We are factory. We can design and manufacture products as customers' request.

Q2:How long is the warranty period ?
A:We offer 12 months warranty for the machine (main body) from the date of installation finished.

Q3: How long is your delivery time?

A: Generally it is 7-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q4: What is your payment method?

A: 30% of total price should be paid by T/T as down payment; 70% balance payment should be paid by T/T before delivery. We also support L/C, Western Union.

Q5: How many types of bangbo concrete mixer pumps do you have?

A: The motor ,diesel and electric.
If you need electric motor one, please let us know your power situation, such as in China, it is 380Voltege & 50 HZ. If you need diesel motor concrete mixer pump, the brand of diesel engine you like, it is Cummins or Deutz or Chinese Weichai,yuchai ?

Q6: How long and high is the pump distance?

A: We can provide 2 floors to 12 floors. Please let us know the vertical and horizontal delivery distance should reach. Or please let me know the tall building's total height.