Factory:

Our Service

After-sales Service: Online support,Video technical support,Free spare parts

FAQ

Q1: Are you a factory or trading company?

A1: We are a factory specialized in Vacuum emulsifying mixer, filling machine, RO water treatment, capping machine and labeling machine…etc for cosmetic, pharmaceutical, chemical equipment over 20 years.

Q2: How does your factory do regarding quality control?

A2: Quality is priority. We always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment.

Q3: What’s the guarantee and the after service if we purchase from you?

A3: All the equipment ordered from us will provide one year guarantee from the delivery date.we could send our engineer to install or fix the machine locally.

Q4: Are your machines difficult to operate? How do you teach us to use the machine?

A4: Our machines are easy to operate, before delivery we will shoot instruction video to introduce machines' functions and to teach you how to use them.

Q5: Can you make the machine according to customers' request?

A5: Yes of course, OEM is acceptable. Most of our machines are customized design based on customer's requirements or situation.