DEKA hydraulic pump regulator H-9N09 used for DOOSAN DH280/S280

DEKA Advantages:

1 We are a manufacturer that specialized in Hydraulic indusry with more than 15 years experience.

2 More than 200 models excavator hydraulic pump for your option.

3 We have acquired authoried 25 patents.

4 Our factory size is over 45000 sqaure meters.

5 With more than 500 skilled and professional workers to assembly the products.

6 Our factory has the ISO9001 certification.

7 We provide premium after-sales service system.

8 Our warhouse with enough products in stock to ensure delivery timely.

9 DEKA is the most famous brand in China.

Q: Are shipping and service costs on our side included in compensation? If yes,

what is the procedure for providing information on our part to justify costs?

A: The shipping cost isn’t included in the compensation.

 

Q: What is the default warranty case, typical examples of warranty cases so

that we can make a prompt decision on complaints?

A: If oil leakage occurs during the warranty period, it can be regarded as a tacit

defect of the product. Provides 10% of the maintenance cost of the single

product value, which will be realized in the form of discount in the next order.

However, oil leakage caused by unclean hydraulic oil or high internal pressure

caused by blocked oil path is not within the scope of warranty.

 

Q:What is NOT a default warranty case, typical examples of such situations, so

that we can make a prompt decision on complaints?

A: It is very important to make sure that you are using qualified, clean hydraulic

fluids oils. The below following conditions are not covered by the warranty:

1) If the oil is not clean or not emptied after installation, internal smashed

caused by Filter clogging, etc, spare parts wear, oil leakage and other

situations;

2) If the pump body is dismantled or self-refitted without our permission.

3) If the nameplate cannot be provided, it cannot be proved that the product is

provided by DEKA;

4) If it has been clear to the customer before delivery that the warranty is not

guaranteed, but the customer still chooses to order;

5) Special offer and discount products;

6) Defects of the product are not caused by the product itself;