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Q: Are you trading company or manufacturer ?
A: We are manufacture. We have our own research and development teams and factory.

Q: How about your delivery time?
A: Generally, it will take 5 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.