Miss.Lillian
VIKSTARS CO., LIMITED
Tel/wechat: +8615302738576
E-mail: vs602@vikstars.com
Http://www.vikstars.com

Company Profile:
Our company specializing in LED lighting research and marketing, located in Shenzhen China.
Our main products include LED panel light, UFO LED High Bay Light, LED Flood Light, LED Wall Pack, and related commercial products. Our products were widely sold to USA ,Europe , and south America countries, and won great reputation from our clients .
VS have our own marketing team and 500 square meters production center, own more than 20 sales-engineers,2 engineers , more than 100 workers in the production center;average annual sales amount can reach $5.00 million . 

Q1. Does VS offer guarantee for the Smart LED Tube Light ?

A: Yes, we offer 2-5 years warranty to our products.

Q2. How to deal with the faulty ?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q3. Can I have a sample order for Smart LED Tube Light ?

A: Yes, VS welcome sample order to test and check quality. Mixed samples are acceptable.

Q4. What about the VS lead time ?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.