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FAQ

Q: I don't know about springs, how can I describe to you what I need?

---Send us your design drawing, samples or design concept draft, after that we will assess your products and budget unit price for you.

Q: How do I ensure that my data is protected and secured?

---We can sign a non-disclosure agreement with the client and a non-disclosure bond with our staff. We will never distribute any client information or data without the prior written consent of the client except to the extent required for execution of the project.

Q: In what format can the drawings be sent?

---The files can be of any graphic format, such as TIFF, JPEG or PDF. Auto CAD drawings can also be emailed to us for 3D modeling and animations,

Q: Do you provide post sales support and modifications?

---Yes. We provide correction and modification services after sales upon request. Our team will work on correction, adding new content, modification and upgrading with new technologies.

Q: How do you deal with the defective products?

---For the defective products, we will analyze failures and discard those ones, and then upgrade process, reduce failure rate and improve product quality.