1. Q: Can I customize paper tube ?
A: Yes. All of our products are customized .We will make paper tube according to your requirements.

2. Q: Can I print my logo on my products ?
A: Yes. It is customized products ,Please kindly send your logo to us .

3. Q: How to get a quotation ?
A:Please kindly advise us the material, size, quantity and so on , we will check the best price soon

4. Q: What is the production time?
A: 10-15 days normal, it's depend on the quantity. Please kindly tell us the date you want, we will try our best to finish it .

5. Q: How much the sample fee ?
A: The stock samples is free . Customized sample fee will be refunded after you order .

6. Q: How long does it take for sample ?
A: 1 day for stock sample. 3-5 days for customized sample.

7. Q: What's term of payment?
A: T/T 30 % deposit, 70% balance before delivery.
100% in advance, L/C at sight, Western Union/ Paypal .

8. Q: How long the cargo shipment time ?
A:By UPS, FedEx, DHL 5-7 days ,By Air 5 days, By sea 30 days.

9. Q: Do you have after-sales service?

A: It must be have . Any problem please kindly contact us.We will deal with ASAP.