FAQ (Frequently Asked Questions)

Q1: What devices can this remote control?
A: It can control most infrared devices like air conditioners, TVs, set-top boxes, smart sockets, electric curtains, and speakers, covering over 99% of common brands.

Q2: Is a gateway required for this remote to work?
A: Yes, a Tuya Wired Zigbee Hub is required to connect the remote to your Wi-Fi network and enable APP control, remote access, and voice commands.

Q3: Does it support voice control?
A: Yes, it is compatible with Amazon Alexa and Google Home. You can use voice commands to control your devices.

Q4: What if my appliance brand is not in the supported list?
A: You can use the DIY IR Learning function. Point your original remote at this device, and it can learn and copy the key functions into the app.

Q5: Can I set schedules or timers?
A: Yes, it supports multi-group timing. You can schedule your TV, AC, or other devices to turn on/off automatically, perfect for daily routines or not missing shows.

Q6: What is the signal range of the remote?
A: The infrared signal has a 360° coverage and a range of up to 10 meters, sufficient for most living rooms and bedrooms.

Q7: Can it control multiple devices at once?
A: Yes, with the Intelligent Scene feature. You can create one-tap scenes like "Movie Night" to turn on the TV, set the AC, and dim the lights simultaneously.

Q8: How long does the battery last?
A: Powered by 2 AAA batteries with low power consumption design, it typically lasts 6 to 12 months with normal daily use.

Q9: How can I install or place the remote?
A: It offers multiple options: hang it on the wall with adhesive, place it on a table, or carry it around using the included lanyard.

Q10: Which mobile apps can I use to control it?
A: It works with popular smart home apps like Tuya App, Smart Life, and SmartThings for full device management and remote control.