1. Q: How about the sample policy? A:We can provide samples, but the freight and sample cost will be on your charge.While if you can place an order which amount meets our requirements, the sample cost can be refundable. 2. Q: what can you buy from us? A:We mainly sell dried flowers, artificial flowers and artificial walls, suitable for decorating rooms or weddings, and we also have flower gifts suitable for various festivals. 3. Q: Packaging and Delivery? A:We work with DHL, Fedex, EMS and China Post, EMS generally takes 7-15 working days, suitable for most orders, DHL takes 3-5 working days, the price is more expensive, suitable for urgent orders, Fedex needs 5-7 On working days, it is cheaper than DHL. China Post is the cheapest, and it takes 20-30 working days. It also has requirements on the weight, usually no more than 2KG, which is more suitable for small packages. 4. Q:Is it OK to print my logo on the package? A:Yes. Please inform us formally before our production and confirm the design firstly based on our sample. 5. Q: Can you make my designs? A: Yes, OEM/ODM is welcome, pls feel free to send us pictures. If necessary, we can keep your design be protected under law. 6. Q: What is your after-sale service? A: If you get the destroyed products because of the shipping , please contact us and we will give you the solution to the problem. If we couldn't, we will resend or refund for you. We do our best to provide you all the best quality products and best service.