Q1: Are you trading company or manufacturer?
A: We are factory. Welcome to visit us any time.
 

Q2: What kind of certificate do you have for international market?
A:We have  NSF, CE .

Q3: Does the voltage can be changed for different country?
A: Yes, we can customize based on your needs.

Q4: Does the machine can fit to different country currency?
A: Payment system is customized based on local market need.

Q5: How long is your delivery time?
A: Generally it is 45 days, if the good need to be customized, then it is according to the specific needs and quantity.

Q6: How we handle the machine malfunctions or require fixes/technical support during the warranty period?
A: We offer free training for 5-7 days, mostly daily problem can be handled. Free change of spare part if the problem caused from our machine..

Q7: How frequently in a day does the machine need to be cleaned? How long on average does it take a worker to clean the machine once?
A: Once a day, 20-30 mins is enough

Q8: Can the software be load at computer, mobile and Ipad? 
A: Yeah, it can. It is free and update from time to time.

Q9: Does the supplier can make different design of sticker?
A: Yes, we can print your design.

Q10: What kind of package of machine for export? How much it charged?
A: Free charge three-ply board export standard packing, free of fumigation, avoiding damage problem from long-distance shipping.