FAQ
Q1: Are you a trading company or manufacturing company?
A: Both we are, we have 2 production bases and about 10 sourcing factory to meet customer whole line items demand .
Q2:When can I get the quotation?
A1:For regular items within 24 hours; For sprcial items or customize items need a little more time .
Q3: How can I request product samples?
A: The samples are free but courier charge will be collected. Please send us samples list and courier account number.
Q4: How can I request a product catalog?
A: Pls send us your email and we will send you our e catalog ( pdf file ).
The PDF catalog we can send to you by email or WeTransfer.
Q5: What is your payment terms?
A:Normally 30% T/T deposit,balance against B/L copy;
the other is irrevocable L/C 100% at sight.
Q6: How about the delivery time?
A: Accord to your order list and quantity,mostly delivery in 30days.
Q7: How do we control the products' quality?
A: 1. high quality mold
2. raw materials control
3. production process quality control
4. final inspection
5. water testing (no leaking)
Our service
1. 24 hours prompt reply by email
2. Other thickness & size also available on request
3. Free samples for your reference
4. Flexible trade term and payment term
5. Excellent after-sale service