^FAQ

^{Q1. What the format of the artwork files do you want?}

^{A: We need Ai or Pdf format artwork files.}

^{Q2. Can you suggest us the material structure?}

^{A: Yes, we can suggest the structure based on your products.}

^{Q3. What's lead time of the order?}

^{A: For digital printing orders, we need about 7-10 working days, and for rotogravure printing orders, we need about 10-15 working days.}

^{Q4. Can i customize the bag size?}

^{A: Yes, not only the size, but also the printing, material, features, we can all customize.}

^{Q5. What are types of your digital printing machine?}

^{A: We have HP Indigo 20000, and HP Indigo 25000 printing press.}

^{Q6. What shipping ways do you have?}

^{A: We can ship by UPS/DHL/TNT/Fedex/Air freight/Sea based on your need.}

^{Q7. Do you want to charge plate cost by digital printng?}

^{A: We no need make plates by digital printing, so no plate cost for it.}

^{Q8. For compostable pouch, if your material are home-compostable or industrial compostable?}

^{A: Our material are home compostable.}