1.Are you a trading firm or a production entity? We are a specialized manufacturer focusing on TPE/TPR materials.

2.Regarding samples: We offer 5KG of free samples, with the freight to be borne by the recipient.

3.In terms of quality management: Our engineering team conducts lab-based inspections during the production process, and our quality assurance department performs pre-shipment testing. Additionally, we retain production samples from each batch for a period of 3 to 5 years.

4.Concerning color customization: We can adjust colors based on provided color standards such as Pantone or RAL color charts.

5.About delivery timelines: Typically, sample preparation takes 3 days, and bulk shipments are completed within 7 days. Delivery periods may vary depending on the specifics of each purchase order; for exact timelines, please reach out to our customer service team.

6.Regarding payment terms: We accept payment methods including TT, credit card transactions, and Ali Credit Insurance. For any special payment arrangements, feel free to contact our customer service for assistance.