FAQ

Q: Can you print other colors?
A:Yes. Customized color can be printed on the gear motor according to your requirements.

Q: Can we buy 1 pc of each item for quality testing?
A: Yes, we are glad to accept trial order for quality testing.

Q:How to choose a gearbox which meets your requirement?
A:You can refer to our catalogue to choose the gearbox or we can help to choose when you provide
the technical information of required output torque, output speed and motor parameter etc.

Q: What information shall we give before placing a purchase order?
A:a) Type of the gearbox, ratio, input and output type, input flange, mounting position, and motor informationetc.
b) Housing color.
c) Purchase quantity.
d) Other special requirements.

Q: Is that factory price?
A:Yes. We assure you all prices are based on factory.

Q: What is the life span? what is the guarantee
A:The lifespan of gear motor can reach 10-20 years depending on different working conditions .The guarantee time is one year after delivery.

Q: What documents are available?
A:A full range documents including structural drawings, packing list, installation manual and relative certificates can be provided. Moreover, customs declaration is provided. We provide one-stop service for you.

Q: Is it able to customized?
A:yes, we could re-design and produce the gear motor as your requirements if the quantity is large.