Q&A

Q1: I’m interested in your products, but now I’m out of China; could you offer you labels to my country?
A1: Sure! We’ve got full exportation experience, and no matter where you are, we may arrange the delivery for you, either by sea, by air or by express, depending on your need.

Q2: How can I get the samples?
A2: We can provide you free sample for our existing products, the lead time is around 1-2 days. You need to pay for the sample delivery cost.
If you need the samples according to your design, the sample cost has to be charged from you. The lead time is around 5 days.

Q3: Is it possible to custom the labels with my own design?
A3: Yes, and you just need send us your drawings or artworks, then you can get what you want.

Q4: What is your MOQ?
A4: For label stickers, the MOQ is 1000 pcs for each design.
For thermal transfer ribbon, the MOQ is 10 rolls for each type and size.

Q5: Do you provide OEM service?
A5: Yes. Actually, we’re already OEM for some brand, and also do the specific packing for them.

Q6: What is your manufacture lead time for our order?
A6: Our normal lead time is 15-20 days. If you have urgent request, please just let us know. We will try our best to shorten the lead time to meet your requirements.

Q7: How can I release the payment to you?
A7: We can receive your payment by Paypal, Western union or Bank Account.