QiFei Heavy-Duty Racks:

                      Welcome to visit our company

Q: Are you manufacturer or trading company?
A: We are experienced manufacturer in the warehouse storage industry.

Q: How is your delivery time?
A: Generally, it is within 25 days against formal order and deposit. It also depends on other factors such as order quantity.

Q: What is the payment term?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q: What is your terms of delivery?
A: EXW, FOB

Q: Are samples available?
A: Yes, We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q: What is the minimum order quantity?
A: Generally, MOQ is 10sets.

Q: Can I make my own brand and designed products?
A: Yes, we do both OEM and ODM, so you can make your own product with your own logo.

Q: Where is your factory? Can I visit it?
A: Our factory located in Nanjing, Welcome to visit our factory. We can arrange pick-up from the airport or train station for you.

Q: What parameters do I need to provide for an accurate quotation?
1) Quantity(set)
2) Size: Length*Width*Height (mm) or samples or technical drawings
3) Load capacity per layer(kg)
4) Number of layers

Q: What is the material being used for your products?
A: Mild steel Q235.

Q: I don't have drawing or picture available for the products, could you design it for me?
A: Yes, we can make the best suitable design for you but need to know more details.

Q: Do I get any guarantee from your company?
A: 3~10 years warranty

Q: How do you make our business long-term and good relationship?
A: Quality makes trust and reputation, plus competitive price to ensure our customers benefit ;