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FAQ (Frequently Asked Questions)

We know you have questions about soft play,that’s great,because we want to provide answers! Below you will find most of the typical questions we get asked regarding soft play equippmet and recreation projects. If you have any questions, please feel free to contact us!

1. who are we?

This is Aurora Sport Amusement manufacturer and in this field over 15 years.We have professional team, advance machines to offer excellent quality ,competitive pric e and fast shipment .

2.  Do you accept customization?

Yes, we are professional manufacturer,we accept OEM and ODM.

Tips:

Recent years we have installed over thousands fantastic indoor playgrounds all over All playground equipment of the company can be adjusted in the shape and size, if you want, please contract it with the salesman;
We will delivery after receiving the deposit within 7 days, and you can choose sea, air and so on many kinds of transport mode;
For the company's products, we can send technical personnel who would assist and guide the installation and using of the product, and this is decided by yourself;
Our company products provide 1 year limited warrantyand after-sales service;
Please remark: playground equipment need to protect from fire and cutting, as far as possible to avoid touching flammable and sharp objects!