Key attributes-Other attributes

Service:

1. Product Customization:
   1. Design Options: Allow customers to create unique designs, colors, and shapes for their tableware.
   2. Branding: Offer printing services for logos, slogans, or custom artwork on products.
2. Material Selection:
   1. Diverse Options: Provide various biodegradable materials (e.g., PLA, paper pulp, bagasse) for different product lines.
   2. Eco-Friendly Choices: Help clients choose materials that align with their sustainability goals.
3. Sample Provision:
   1. Prototyping: Create samples of custom designs for evaluation before mass production.
   2. Quality Testing: Ensure samples meet quality and safety standards.
4. Bulk Ordering:
   1. Wholesale Pricing: Offer competitive pricing for large volume orders, accommodating various business sizes.
   2. Flexible Minimum Order Quantities: Provide options for different order sizes to suit customer needs.
5. Consultation Services:
   1. Sustainability Guidance: Advise clients on sustainable practices and product choices that best fit their business model.
   2. Market Trends Analysis: Provide insights on trends in biodegradable products and consumer preferences.
6. Regulatory Compliance Assistance:
   1. Certification Guidance: Help clients understand and obtain necessary certifications for biodegradable products.
   2. Labeling Support: Offer assistance with labeling to comply with local regulations.
7. Customer Support:
   1. Responsive Communication: Maintain open lines of communication for inquiries, feedback, and support throughout the ordering process.
   2. After-Sales Service: Provide assistance with any issues or concerns after the sale, ensuring customer satisfaction.

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FAQ:

Q1: What's your main products?

A: Biodegradable tableware, mainly are in PLA, Paper, Sugarcane, Wood and Bamboo.

Q2: What price terms are acceptable?

A: It's up to you, but we prefer FOB and CIF price terms.

Q3: What's your payment terms?

A: Generally 50-70% deposit paid before production, 50-30% balance paid before shipping (it depends on the specific order amount ).

Q4: Can I customize on the products or package?

A: Yes, we accept customization requirements on product size, logo, package and so on.

Q5: Do you provide samples? Is it free or extra?

A: Yes, we can offer free samples, you just need to collect the freight cost.

Q6: What is the standard production time for each order?

A: Usually, the production time for each order is around 25 days, but the actual time will be subject to the order quantity, packaging way and busy season etc.