Shenzhen ZXT LCD Technology Co.,Ltd
                                                                                                           
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21.5 inch Windows Interactive Restaurant Self Service Ordering Kiosk for Retail and Hospitality Environments

Price Negotiable
Price: negotiable
MOQ: 1
Delivery Time: 3-5 working days
Brand: ZXTLCD
Product Description

21.5 inch Windows Interactive Self-Checkout Kiosk for Retail and Hospitality Environments


21.5-inch Restaurant Self Service Ordering Kiosk: A Highly Efficient Solution for Flexible Customization and Scenario Adaptation

In the process of digital transformation in the catering and retail industries, a reliable, flexible, and easy-to-deploy self-service ordering terminal has become an important tool for improving operational efficiency and optimizing customer experience. This article introduces a 21.5-inch Restaurant Self Service Ordering Kiosk, which, with its modular customization capabilities, durable hardware design, and applicability to various scenarios, provides a mature and feasible intelligent upgrade option for businesses of different formats.


Reliable Interaction: 10-Point Capacitive Touchscreen and Stable System Architecture

The device is equipped with a 10-point capacitive touchscreen, using new LCD display technology, which not only ensures excellent visual clarity and touch sensitivity but also boasts a long service life and stability. The screen responds quickly, supports multi-touch and gesture operation, allowing customers to smoothly complete operations such as browsing menus, selecting products, and adjusting specifications, greatly improving the efficiency and user-friendliness of the front-end interaction.

Efficient Process: Real-time Synchronization from Order Placement to Food Preparation

The 21.5-inch Restaurant Self Service Ordering Kiosk enables seamless data flow from the customer end to the kitchen/preparation end:


* Real-time Order Generation: After the customer completes their selection and payment, the system instantly generates an order;


* Automatic Receipt Printing: The device's built-in or external printer simultaneously prints a receipt as proof of purchase;


* Simultaneous Kitchen Order Issuance: Order information is simultaneously sent to the kitchen display system or food preparation terminal, allowing staff to begin preparation immediately, significantly reducing waiting time and improving service efficiency.


Modular Customization: Configure as Needed, Limitless Possibilities

The device supports deep module and function customization, allowing merchants to flexibly select functional modules according to their actual business needs:


QR Code Scanner: Supports customer QR code payment, member identification, and coupon verification;


Network Camera: Used for security monitoring, customer flow analysis, or visual interaction applications;


Printer: Built-in or external thermal printer for real-time output of receipts or labels;


NFC Card Reader: Supports contactless reading and writing of IC cards, membership cards, and identity recognition.


In addition, we can provide an SDK development kit to support merchants or third-party technical teams in in-depth secondary development, achieving seamless integration with existing management systems, membership systems, supply chain platforms, etc., to meet highly personalized business process integration needs.


Full-Scenario Adaptability: Broad Coverage from Catering to Retail

The 21.5-inch Restaurant Self Service Ordering Kiosk features a compact design and flexible deployment, suitable for a wide range of business scenarios:


Catering: Fast food restaurants, cafes, restaurants, for self-service ordering, payment, and queuing;


Retail: Convenience stores, supermarkets, pharmacies, for self-checkout, product inquiry, and price display;


Service Industry: Hotels, cinemas, exhibition halls, for self-service check-in, ticket purchase, and information inquiry.


LCD Panel Parameters Screen Size 21.5 inch
Display area 476.5(H) X 268(V)mm
Aspect Ratio 16 : 9
LCD Type a-Si TFT-LCD
Max Resolution 1920 X 1080
Display color 16.7M , 72% NTSC
Brightness 350 cd/
Contrast Ratio 3000 :1
Viewing angle(up/down/left/right) 89/89/89/89 (Typ.)(CR≥10)
Response Time 20ms
LCD Panel Life(hrs) 60,000(hrs)
Field Frequency  60Hz
PCAP  Touchscreen Panel Parameters Touch style Projected Capacitive Touch screen
Touch points 10 points
Cover Glass Physical toughened Morse magnitude 7 explosion-proof
Anti-microbial protection and Shatterproof Protection
Optically bonded 3mm glass for low parallax
The glass transmittance >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88%
Response speed < 6ms
Accuracy of touch More than 90% of the touch area ±2mm
Touch ways Fingers, touch pen
Output format The coordinate output
Clicks time Unlimited
The smallest touch size 5mm
Long resistance Yes available
Touch Interfaces USB
Operating temperature & Humidity below10 ~ +50, ≤ 85%RH
Storage temperature & Humidity below20 ~ +60, ≤ 90%RH
        Mini PC Parameters          (Fan-less Industrial PC) CPU Intel Celeron J1900
RAM 8GB
SSD 64GB
WIFI 150Mbps 802.11n wifi integate
Network port RJ45, 10M/100M Adaptive Ethernet
Interface 2 * RJ45 GB Ethernet
2 * RS232 Serial Port 
operating system Win10 or win11 optional
Onboard interface HDMI input 1
VGA input 1
DVI input 1
USB Type B or Any USB Type optional 1
Parts(Built-in) QR/Barcode Reader Can recognize 1D barcode and 2D barcode
Receipt Printer 80mm Thermal printer with cutter
Power Power supply AC 100V~240V, 50/60Hz
The Max power loss ≤ 45w
Standby power loss < 1W
Features Operating temperature  0 ~ 50
Storage temperature  below10 ~ +60
Accessories The length of Power Cable 1.5m
The length of HDMI Cable 2m
The length of USB-A to USB-B Cable 1.5m
Versatile Mounting Solution Wall Mounted with walll mount bracket
Stand Holder(Optional) Movable, can be with wheels on the base, height is adjustable
Package size Machine body size Customized
Net weight Customized
Unit Package size  585 X 380 X 110mm
The Gross weight of Unit Package  50kg


The 21.5-inch Restaurant Self Service Ordering Kiosk is not just a hardware device, but a business-centric, flexibly configurable intelligent service terminal solution. Through reliable hardware, efficient processes, open modules, and broad scenario adaptability, it helps merchants quickly achieve service digitization and intelligent operation while controlling costs, making it a reliable partner for SMEs and chain brands moving towards smart operations.


If you would like to get the specification about above product, or you hope to discuss your requirements or need any additional information on our this product , then please do not hesitate to send us a inquiry and contact our sales team now.

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Have questions about our products or want to discuss a custom order? Our team is ready to help you.

Company Shenzhen ZXT LCD Technology Co.,Ltd
Location Room A60-A101, New Weiyi Industrial Zone No.4, Shenzhen, China
Contact Person Kevin Liu

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