1. Q: Are you a manufacturer or trading company?
A: We are a direct factory with 15 years of experience producing racking systems and display fixtures.

2. Q: Where is your facility located?
A: Our factory is in Nanjing.

3. Q: What is your typical lead time?
A: Usually within 20 days, depending on model specifications and order quantity.

4. Q: What trade terms do you support?
A: Commonly EXW or FOB; other terms can be discussed.

5. Q: Can you manufacture based on custom drawings or special requirements?
A: Yes, we specialize in tailored shelving solutions.

6. Q: Do you use various material options for your racks?
A: Metal is our primary material, but we also produce supplementary shelves or displays in wood, titanium alloy, acrylic, glass, etc.

7. Q: What’s the difference between a main rack and an add-on rack?
A: A main rack includes two uprights, while an add-on rack contains only one upright and connects to the main structure. For example, 10 racks along a wall would assemble as 1 main rack + 9 add-on units.

8. Q: How are the products packaged?
A: Normally flat-packed with protective bubble film or wrapped in standard export cartons. Wooden packaging is available upon request.