Space-Saving Warehouse Racking System with Heavy-Duty Load Capacity

1. Q: Are you a manufacturer or a trading company?
A: We are a dedicated manufacturer specializing in warehouse storage equipment. Since entering the industry over 15 years ago, we have been providing reliable racking systems and display solutions to customers in markets around the world.

2. Q: Where are your products manufactured?
A: All of our products are produced at our manufacturing facility in Nanjing, China, where every stage—from raw material processing to final inspection—is managed under strict quality control.

3. Q: What is your average production time?
A: Most standard orders are completed within 20 working days. Production time may vary depending on the order size, product complexity, and customization requirements.

4. Q: Which trade terms can you provide?
A: We usually quote under EXW or FOB terms. If required, we can also arrange CFR, CIF, DDP, or other Incoterms to match your preferred shipping method.

5. Q: Can you manufacture customized racking systems?
A: Absolutely. We offer complete customization services, including product dimensions, load capacity, surface finish, colors, and structural design. Simply provide your drawings or project requirements, and our engineering team will develop a suitable solution.

6. Q: What materials do you use?
A: Our storage racking is primarily manufactured from high-quality structural steel for maximum strength and durability. For retail displays or special applications, we can also integrate materials such as wood, acrylic, tempered glass, or aluminum alloy.

7. Q: What is the difference between a starter bay and an add-on bay?
A: A starter bay is the first independent section of a racking system and includes two upright frames. An add-on bay is connected to the previous section and shares one upright frame, requiring only one additional frame. This configuration reduces material usage while making future expansion more economical. For example, a continuous 10-bay system consists of one starter bay and nine add-on bays.

8. Q: How are your products packed for export?
A: Each component is securely packed in knock-down form to optimize container space and lower freight costs. Steel parts are protected with PE film, bubble wrap, or other protective materials before being packed in heavy-duty export cartons. Plywood cases, wooden crates, custom labels, and other packaging options are available upon request.