Q:Do you support OEM/ODM services?
A:Yes, we provide both OEM and ODM services, including customized colors for silicone sleeves, lids, and gaskets, as well as logo printing or stickers.
Q:What is your minimum order quantity (MOQ)?
A:Our standard MOQ is negotiable depending on size and customization requirements, though we typically recommend one full container load for cost efficiency.
Q:Where is your factory located?
A:Our factory is located in China and has passed audits from Walmart, AVON, BSCI, and Amazon.
Q:Which markets do you currently export to?
A:We export globally, with strong presence in North America, Europe, and Asia, supplying both retailers and online platforms.
Q:Can you provide factory videos or sample room viewing?
A:Yes, we can share factory tour videos, product testing processes, and showrooms to help buyers better understand our production capabilities.
Q:What is your production capacity?
A:We have large-scale production lines capable of supplying both retail and wholesale orders, ensuring consistent lead times and on-time delivery.
Q:What is your standard lead time?
A:Lead time is generally 30-45 days after order confirmation, depending on order volume and customization requirements.
Q:What certifications do your products hold?
A:Our products meet LFGB and DGCCRF standards, and our factory has been audited by Walmart, AVON, BSCI, and Amazon.
Q:What are the main features of your containers?
A:They are microwave-safe, oven-safe, freezer-safe, dishwasher-safe (without lid), leak-proof, stackable, and made from high borosilicate glass with BPA-free, lead-free materials.
Q:Are your containers leak-proof?
A:Yes, the tempered glass lid with silicone gasket and PP lock ensures airtight sealing and prevents leakage.
Q:Can I order samples before placing a bulk order?
A:Yes, we can provide samples for testing and evaluation before mass production.
Q:Do you accept third-party quality inspections?
A:Absolutely, we welcome third-party inspections before shipment to ensure buyer confidence.
Q:What packaging options do you offer?
A:We offer gift boxes, color boxes, and open-stock packing. Custom packaging designs are also supported.
Q:What logo options do you provide?
A:We offer free logo printing on color boxes and low-cost logo stickers that can be applied to the glass body or lid.
Q:How do you ensure product quality?
A:We use high borosilicate glass resistant to thermal shock, conduct strict leak-proof testing, and follow international food-grade safety standards.
Q:What are your payment terms?
A:Standard payment terms are T/T or L/C; flexible arrangements can be discussed based on order size and buyer profile.
Q:Do you work with large retailers or e-commerce sellers?
A:Yes, we supply to global retailers and online platforms, and our factory is Walmart, AVON, and Amazon audited.
Q:Can these containers be used in the oven and microwave?
A:Yes, the glass container is oven and microwave safe (without lid). The lid should not be exposed to high heat.
Q:Can I order mixed sizes and shapes in one shipment?
A:Yes, buyers can mix rectangular, square, and round sizes in one container to suit their market needs.
Q:Do you provide after-sales service?
A:Yes, we offer technical and product support after delivery to ensure smooth sales and long-term cooperation.