Q1: How long are PET acoustic panels expected to last?
A1: With proper installation and care, our panels are designed to last for many years without significant degradation in performance or appearance. Their durability is covered against manufacturing defects by our 1-year warranty.

Q2: If I need more panels in a year, will the color be consistent?
A2: While we strive for consistency, dye lots can vary slightly over time. For perfect color matching in future orders, we recommend keeping a panel sample and ordering a sufficient quantity initially. Re-orders are subject to the standard MOQ and lead time.

Q3: Are the panels resistant to fading from sunlight?
A3: The panels have good UV stability, but prolonged, direct sunlight exposure may cause gradual fading over many years, which is considered normal wear and not covered under warranty.

Q4: Can I see a durability test report before ordering?
A4: We can provide standard material property and performance data sheets upon request. Ordering a free sample is also an excellent way for you to personally assess the material's robustness.

Q5: What is the process if panels fail within the warranty period?
A5: Please contact our support team with photos and order details. We will evaluate the claim and, if covered, prioritize the production of replacements, which typically follows our 7-14 day timeline for shipment.