Q1: Do your panels comply with US fire safety standards?
A1: Yes, our panels are tested and comply with relevant US fire safety standards such as ASTM E84 (Class A) for surface burning characteristics. Specific test reports can be provided for projects.

Q2: Are there different product specifications for the EU market?
A2: Our core product meets high universal standards, but we can ensure specific compliance with EU regulations such as the CPR (Construction Products Regulation) and ensure they are REACH-compliant upon request.

Q3: Does compliance testing affect the production lead time?
A3: No, as our standard products are already manufactured to these specifications, compliance does not extend the standard 7-14 day production timeline.

Q4: What is the MOQ for an order requiring specific regional certification documentation?
A4: There is no additional MOQ for the documentation itself. Any order meeting our standard MOQ of 70 panels can be supplied with the necessary compliance certificates we hold.

Q5: Is the product warranty valid worldwide?
A5: Yes, our 1-year manufacturer's warranty is valid for products installed anywhere in the world. The claims process is managed directly with our headquarters.