Q1: What information should I include in my initial request for a quote to get the fastest response?
A1: Please provide the desired panel dimensions (or total square meters), preferred thickness, color/finish choice, estimated quantity, and destination country. This allows us to immediately address pricing, MOQ, and lead time.

Q2: How long are your quotes valid?
A2: Our quotations are typically valid for 30 days from the issue date, as material costs can fluctuate. We recommend finalizing your order within this period to secure the quoted pricing.

Q3: If I’m unsure of exact quantities during the quoting phase, can you provide a price per square meter?
A3: Yes, we can provide a unit price per square meter or per panel based on your specifications. This helps with project budgeting, noting that the final order must meet our MOQ of 70 panels or 200 square meters.

Q4: Does the quoted lead time include sample approval time?
A4: No, the standard 7-14 day production lead time commences after the final order deposit is received and any required custom samples are approved. Sample production and shipping are separate preceding steps.

Q5: Are payment terms like Net 30 available for the first order?
A5: For first-time customers, our standard terms are a deposit before production with the balance before shipment, typically via T/T. Extended credit terms like Net 30 may be considered for established businesses after a successful transaction history.