• Frequently Asked Questions

Q1: We need panels for a high-end corporate lobby with a unique lighting design. Can you accommodate this?
A1: Yes, we frequently fabricate panels with precise cut-outs or channels for integrated lighting. This requires detailed technical drawings from your designer, a custom sample (which may incur a fee), and is subject to our project-level MOQ and standard lead time.

Q2: What are the best practices for using your panels in a home theater to control both bass and high frequencies?
A2: PET panels are effective for mid to high-frequency absorption. For a home theater, we recommend a combination of our panels for early reflection points and dedicated bass traps in corners. We can provide guidance on placement and refer you to acoustic consultants for critical rooms.

Q3: For a busy restaurant, how do the panels hold up against grease and frequent cleaning?
A3: The panels are moisture-resistant and can be wiped down with a mild detergent. However, they are not designed for direct grease exposure. We recommend installing them in dining areas away from direct kitchen lines and specifying a suitable, cleanable finish during the custom sample phase.

Q4: What is the lead time for a project requiring panels for an entire hotel chain’s renovation?
A4: For multi-site projects, we develop a phased production and shipping schedule aligned with your renovation timeline. Each phase’s production maintains the 7-14 day lead time, ensuring consistent supply throughout the project duration.

Q5: Can panels be used in a manufacturing facility to reduce machine noise for workers?
A5: They can be part of a noise reduction strategy for reflected sound. However, for high-intensity industrial noise, a full assessment by an acoustic engineer is recommended to specify appropriate products and placement. We can then custom-fabricate to those specs.