Q1: What is your warranty period?

A1: Our warranty period is 1 year or 1000 running hous, whichever comes first(Excep the damageable spare parts of genset caused by incorrect man-made operation).

Q2: Does your generator have global warranty?

A2: Yes. Global warranty service is available depending on the engines and alternators you choose. 

Please contact us for more details.  

Q3: What is your payment terms?

A3: T/T 30% advance payment, the balance 70% shall be paid before shipment.

L/C Irrevocable L/C at sight.

Q4: What is your delivery time?

A4: Our standard delivery time is 20 to 30 days. If you have urgent demand, the delivery will be shorter depending on the requirements. If you have special requirements, the delivery will be longer.

Q5: Can the generators be customized?

A5: Yes. Our generators can be customized depending on customer's detailed requirements. We can supply generators for rental business, home use, inudstrial projects, army projects, power station, etc. The generators we supply is suitable for indoor and outdoor use, lower and high temperature environment.

Q6: Can you use our logo?

A6: Yes. For mass orders, we can use customer's logo instead of ours.