Q1:Do you have Lithium-ion Style?
A1: Yes!EP is a leading company of Li-ion material handling equipment.

EP have his own BMS system for lithium-ion battery.

we have li-ion pallet truck, forklift,stacker, reach truck, etc.

Q2::What is terms of payment? MOQ?

A3: L/C, T/T. 1 set.

Q3:How do you gurantee the equipment stable operating?
A4:we do Pre-shipment test for every single piece of euipment.
we have seperate QC,delivery,sales and after-sales departments.
also strict management process from pre-sales to after-sales.

Q4: How is your After-Sales Service?

A5: 1-5 year warranty with

1) Sub company support in Belgium,Thailand,Japan etc.
2) Professional oversea after-service team with support of our CAN and BMS system .

3) EP-care.com system solve the time and distance problem, give the most efficient support of parts.

Q5:How can I install my euipment when it arrives?

A6: For simple and manual equipment, EP would send manual instruction and operation video.
When necessary, our engineers will go overseas to help client installing, operating and training.

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