1) Our engineers can design target machines for customers and send them the drawing to confirm. We are always on the side of saving your cost.
2) In the process of production, we will take photos and send to customers for their track the progress.
3) Documents such as packing list, commercial invoice, and bill of lading etc. will be sent after the delivery.
4) We could supply free English foundation DWG, installation drawing, user guide, maintenance manual and part drawing.
5) We supply overseas engineer service and help to train your workers to operate the machine.

1. Delivery time of the rubber machines?
This is specially designed machine according to your specific requirement.
From engineer designing to production completion, it needs about 25 to 35 days.

2. What does your factory do regarding quality control?
We pay much more importance to quality control from the very beginning to the end of production.
Every machine will be fully assembled and carefully tested before shipment.

3. What's the machine quality guarantee?
Quality guarantee time is one year.We choose world famous brand components to keep our machine in perfect working condition.

4. Are you able to give installation and commissioning overseas? How long time will it take?
Yes, we can supply overseas service and technical support but customer needs to pay for the cost of the installation.
Small machine usually takes within 2~3 days.
Big plant usually takes about 30 days.

5. How can I trust you to deliver the right machine as I ordered?
We will absolutely deliver a good quality machine as we discussed and confirmed in the order.
The core of our company culture is innovation, quality, integrity and efficiency. Also we have had much good cooperation with world famous rubber production manufacturers. If you come to our factory, we can show you're the user around us.

6. How can we go to your side?
We are located in Qingdao City, Shandong province, China. The name of airport is Qingdao Jiaodong airport.
We will pick up you at the airport.