FAQ:

Q1: Can I get free sample?
A1: Generally we don't provide free sample, but we can return sample cost when the buyer plant a bulk order.

Q2: How should I pay?
A2: You can pay via T/T, PayPal, Western Union, Cash etc., 100% T/T in advance for samples. For large quantities, 30% T/T in advance as soon as order confirmed and the balance before shipping via T/T or L/C etc. If you prefer other payment terms, please contact us freely.

Q3: What is delivery time if we place an order?
A3: It depends order quantities. Usually, we can deliver goods within 10 -15 working days for small orders, for more QTY. order, let's confirm when you place offical order.

Q4: Are your factory or trading company?
A4: We are proffesional Lifepo4 cells and packs manufacturer with our own factory and brand BENERGY. We provide all kinds of OEM/ODM services for clients around globe.

Q5.What is your warranty?
A5:We offer 2 years warranty for all our battery pack.we ensure at least 2000 cycle life for the LiFePO4 battery pack, which means,after 2000@80% DOD,there will still around 60% capacityt left.You can use it for at least 5 years for normal 1 time charge and discharge everyday.